ZIBBLY LABS MOBILE APPLICATION PRIVACY POLICY

Last modified: July 30, 2025

Introduction

Waggly Labs Corp. (“Zibbly,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy Policy explains:

  • The types of information we collect when you download, register, or use the Zibbly mobile application (the “App”).
  • How we collect, use, maintain, protect, and disclose your information.
  • Your rights and choices regarding your personal data.

This Privacy Policy applies only to data collected through the Zibbly mobile app and related electronic communications. It does not apply to any other websites, applications, or services offered by Waggly Labs Corp. or third parties.

By using our App, you agree to this Privacy Policy. If you do not agree, please do not use the App.

This policy DOES NOT apply to information that:

  • We collect offline or on any other Company apps or websites, including websites you may access through this App.
  • Information you provide to, or that is collected by, any third party (see Third-Party Information Collection section).

Our websites and apps, and these other third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this App after we revise this policy means you accept those changes, so please check the policy periodically for updates.

Children Under the Age of 13

The App is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13 without verified parental consent. If we learn that we have collected or received personal information from a child under 13 without appropriate consent, we will delete that information promptly. If you believe we may have collected data from a child under 13, please contact us immediately at contact@zibbly.ai

Chapter 1 California, Virginia, and Other U.S. State Laws on Minors' Privacy

  • California (CCPA, CPRA): Users under 16 have additional privacy rights regarding data collection and sales. We do not sell the personal information of users under 16 unless we receive affirmative opt-in consent from either:
    • The user (if aged 13-16), or
    • A parent/guardian (if under 13).
  • Utah, Virginia, Connecticut, & Other States:
    • Require age verification before collecting data from minors.
    • Mandate parental consent for children under 16 for data processing.

If this changes in the future we will notify you and give you the right to opt-out.

App Store Data Collection and Use Disclosure

Data Collection Table
Data Type Specific Data We Collect Purpose of Use Linked to You
Contact Info Name, email address, postal address, telephone number. App Functionality, Account Management Support, Developer's Advertising & Marketing. Yes
Health & Fitness We do not collect Health & Fitness data. N/A No
Financial Info Financial information required to process orders. App Functionality, Fulfill Orders. Yes
Location Real-time device location. App Functionality, Product Personalization (e.g., location-based recommendations). Yes
User Content Chat history, pet information, user-provided forms, survey responses, photos, audio/video clips, and other user-generated contributions. App Functionality, Product Personalization, Analytics, AI Feature Improvement. Yes
Search History Your search queries on the App. App Functionality, Product Personalization. Yes
Identifiers User ID (e.g., from account registration), Device's Unique Device Identifier. App Functionality, Analytics, Account Management. Yes
Usage Data App interactions, engagement patterns, traffic data, logs, and other communication data. Analytics, Product Personalization, App Improvement. Yes
Diagnostics Crash logs, performance data (e.g., launch time, hang rate, energy use, network usage). Analytics. No

Some data, such as identifiers and usage data, may be shared with third-party analytics services (e.g., Google Analytics, Mixpanel, PostHog) to analyze engagement and app performance. These partners process the data under strict contractual terms and do not sell or repurpose your data.

Information We Collect and How We Collect It

We collect information from and about users of our App:

  • Directly from you when you provide it to us.
  • Automatically when you use the App.

Information You Provide to Us

When you download, register with, or use this App, we may ask you to provide information:

  • By which you may be personally identified, such as name, pet information, postal address, email address, telephone number, date of birth, gender, geographical location, chat history, pet information and any other identifier by which you may be contacted online or offline (“personal information”).
  • That is about you but individually does not identify you, such as device information, usage data, preferences (i.e.- language settings, content interests, notification preferences), and behavioral data (i.e.- interactions with certain features, engagement patterns).

This information includes:

  • Information that you provide by filling in forms in the App. This includes information provided at the time of registering to use the App, and subscribing to our service. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with the App.
  • Records and copies of your correspondence (including email addresses and phone numbers), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Details of transactions you carry out through the App and of the fulfillment of your orders. You may be required to provide financial information before placing an order through the App.
  • Your search queries on the App.

For clarity, we do not collect sensitive personal information about our users, such as race or ethnicity, religious beliefs, sexual orientation, or political affiliation. While we collect information that you provide about your pet’s health and wellness to enable the App's features, this data is related to your pet and is not considered your personal sensitive health information under applicable privacy laws.

You may also provide information for publication or display (“Posted”) on public areas of the app or websites you access through the App (collectively, “User Contributions”). Your User Contributions are Posted and transmitted to others at your own risk. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Automatic Information Collection and Tracking

When you download, access, and use the App, it may use technology to automatically collect:

  • Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the App.
  • Device Information. We may collect information about your mobile device and internet connection, including the device’s unique device identifier, IP address, operating system, browser type, mobile network information, and the device’s telephone number.
  • Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device. This may include, for example, photographs, audio and video clips, personal contacts, and address book information.
  • Location Information. This App collects real-time information about the location of your device.
  • User Behavior. This App collects information about the user usage of the App.

If you do not want us to collect this information do not download the App or delete it from your device/you may opt-out at any time by navigating through our Opt-out method which can be found in Profile - Account Settings.

We also may use these technologies to collect information about your activities over time and across third-party websites, apps, or other online services (behavioral tracking).

Information Collection and Tracking Technologies

The technologies we use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may be possible to refuse to accept mobile cookies by activating the appropriate setting on your smartphone. However, if you select this setting you may be unable to access certain parts of our App.
  • Web Beacons. Pages of the App and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related app statistics (for example, recording the popularity of certain app content and verifying system and server integrity).
  • Google Analytics: We use this service to analyze app usage and traffic to help us improve our services. Google Analytics may use cookies or other identifiers to collect data on user behavior. For more information, see Google's Privacy Policy: https://policies.google.com/privacy
  • Mixpanel: We use this product analytics service to understand how you interact with our App. This helps us to improve the product and user experience. You can learn more about Mixpanel's privacy practices here: https://mixpanel.com/legal/privacy-policy/
  • PostHog: We use this product analytics platform to gather and analyze data on how our App is used, which helps us enhance its features and functionality. PostHog's privacy policy is available at: https://posthog.com/privacy

Third-Party Information Collection

When you use the App or its content, certain third parties may use automatic information collection technologies to collect information about you or your device. These third parties may include:

  • Advertisers, ad networks, and ad servers.
  • Analytics companies.
  • Your mobile device manufacturer.
  • Your mobile service provider.

These third parties may use tracking technologies to collect information about you when you use this app. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Our Policy on Tracking and App Tracking Transparency

We or our third-party partners may engage in "tracking" as defined by Apple. This may include linking user or device data collected from our App with data from other companies' apps or websites for targeted advertising or measurement purposes.

In compliance with Apple's App Tracking Transparency (ATT) framework, we will request your permission before engaging in such tracking. You will see a prompt from iOS asking for your consent, and you have the right to grant or deny permission without impacting the core functionality of our App.

If you allow tracking, your device’s Identifier for Advertisers (IDFA) may be used to link your app activity with data from other apps or websites for targeted advertising and analytics purposes.

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information, to:

  • Provide you with the App and its contents, and any other information, products or services that you request from us.
  • Fulfill any other purpose for which you provide it.
  • Give you notices about your account/subscription, including expiration and renewal notices.
  • Carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
  • Notify you when App updates are available, and of changes to any products or services we offer or provide though it.
  • We may collect and analyze user interactions with AI features to improve performance and personalize your experience. These logs are stored securely and anonymized where possible.

The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:

  • Estimate our audience size and usage patterns.
  • Store information about your preferences, allowing us to customize our App according to your individual interests.
  • Speed up your searches.
  • Recognize you when you use the App.

We use location information we collect to suggest improved location based recommendations and enhancing the personalization for the user experience.

We may also use your information to contact you about goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the registration form) and/or adjust your user preferences in your account profile.

We may use the information we collect to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.

In addition, we may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Waggly Labs Corp.’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Waggly Labs Corp. about our App users is among the assets transferred.
  • To third parties to market their products or services to you if you have not opted out of these disclosures.
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information.
  • With your consent.
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
  • To enforce our rights arising from any contracts entered into between you and us.
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Waggly Labs Corp., our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your Choices About Our Collection, Use, and Disclosure of Your Information

We strive to give you choices regarding the personal information you provide to us. This section describes mechanisms we provide for you to control certain uses and disclosures of your information.

  • Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. You can choose whether or not to allow the App to collect information through other tracking technologies by opting out through our Opt-out method. If you disable or refuse cookies or block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.
  • Location Information. You can choose whether or not to allow the App to collect and use real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the App may become inaccessible or not function properly.
  • Targeted Advertising by the Company. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, opt out by using our Opt-out method. You can also always adjust your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to contact@zibbly.ai

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Accessing and Correcting Your Personal Information

You can review and change your personal information by logging into the App and visiting your account profile page.

You may also send us an email at contact@zibbly.ai to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

If you delete your User Contributions from the App, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other App users. Proper access and use of information provided on the App, including User Contributions, is governed by our terms of use [Kindly refer to the Terms & Conditions].

Account Deletion & Data Retention

You can delete your account at any time by navigating through our Opt-out method which can be found in Profile - Account Settings or Alternatively, you may email contact@zibbly.ai with the subject “Account Deletion Request” to request manual deletion of your account and data. Once we receive a deletion request, Zibbly will permanently erase or irreversibly anonymize your personal data within 30 days.

If we need more time, we will notify you within that 30-day period with the reason and the new completion date.

We retain your personal data as long as your account is active. After deletion, residual data may be retained only as required by law.

Data Security

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our App, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. In the event of a data breach involving your personal information, we will notify you as required by applicable law.

Changes to Our Privacy Policy

We may update our privacy policy from time to time. If we make material changes to how we treat our users’ personal information, we will post the new privacy policy on this page with a notice that the privacy policy has been updated and notify you by email.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

Email: contact@zibbly.ai

Mailing Address:

Waggly Labs Corp.

21 SE 1st Avenue, 3rd Floor

Miami, Florida 33131

United States

You can access this Privacy Policy at any time from the App by going to Profile > Account Settings > Documents

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